Abhijith Chikkalingaiah

Led global identity management and privacy platforms for over a billion customer accounts, driving trust, loyalty, and security through advanced AI/ML solutions and strategic product development.

• Spearheaded the development and ongoing maintenance of Apple's identity management and privacy platforms, ensuring privacy and security for over a billion global customer accounts and significantly enhancing customer trust and loyalty.
• Designed and deployed advanced ML solutions, including a Fraud Detection Observability Model and an Account Recovery Decision Model, strengthening global customer account security and protection.
• Engineered a robust data analytics pipeline, extracting and interpreting complex data sets to generate valuable insights instrumental in refining user experience and system functionality.
• Successfully led and mentored diverse international teams, fostering a culture of innovation and operational excellence, driving exceptional team performance and technological advancement.
• Consistently achieved 'Exceeded Expectations' ratings for outstanding performance in team management, innovation, and results delivery over multiple years.
• Led the development of consumer-focused products like 'Sign in with Apple' (adopted by millions of apps/websites, enhancing user trust and minimizing data sharing) and 'Hide My Email' (bolstering privacy by reducing personal email exposure).
• Built and managed the Privacy Platform (privacy.apple.com), ensuring compliance with key privacy regulations and strengthening user trust across all Apple Apps and Services.
• Engineered and managed the Apple ID recovery platform (iforgot.apple.com), ensuring seamless and secure account recovery for millions of global customers across iOS, macOS, iPadOS, watchOS, and webOS.
• Developed the Apple Account Management portal (account.apple.com), offering a centralized platform for Apple ID management, account settings, and personal information security.
• Spearheaded the creation of the Digital Legacy program (digital-legacy.apple.com), providing users with peace of mind and control over their digital legacy.
• Managed strategic planning and technical roadmap for Identity Management Services (IdMS) and products, collaborating with cross-functional teams including Product Management, Engineering Management, Data Analytics, and Operations.
• Instituted software development methodologies and best practices, creating a framework for Continuous Integration/Continuous Development that led to major re-architecture and redesign of web applications, increasing team velocity and maximizing potential.
• Established a geographically distributed Apple-Id Engineering organization, collaborating with various cross-functional teams like Apple Ad Platforms, iCloud, iTunes, and Apple Online Store to build cost-effective solutions and recruit development teams.

Oversaw personalized product delivery, driving $400M in annual revenue growth and operational efficiency through innovative features and technical roadmap development.

• Oversaw the delivery of personalized products, contributing to $400M in annual revenue.
• Introduced innovative features in product personalization, significantly increasing conversion rates.
• Architected a web 2.0 technical roadmap that successfully reduced operational costs.

Led and mentored a team of Software Engineers in developing Apple HR applications and managing API Gateway development to reduce integration time.

• Mentored and managed a team of Software Engineers, developing Apple HR applications.
• Managed the development of a standard API Gateway, reducing integration time and expanding feature offerings.

Developed and implemented a cost-effective plan for a major telecom middleware billing technology merger, earning an Accenture Excellence award.

• Developed and implemented a cost-effective plan for the AT&T and BellSouth telecom middleware billing technology merger.
• Won Accenture's Excellence award for successfully delivering technology mergers.